About ISC

Company History

Integrated Supply Chain Solutions, LLC, (d/b/a ISC Solutions) was founded in February 2008 when Dave Bing acquired the assets of a six year old company, thus launching this new entity, ISC Solutions (ISC), with the following services:  Courier/Transportation, Supply Room Redesign, Distribution Management and Supply Chain Consultation.  ISC's new strategy was solely focused on the premise that the integration of various supply chain functions was the key to cost reduction and operational improvements.   

Shortly after the launch of ISC Solutions, a campaign was initiated to document the work completed by the various functions in each business unit. Seventy eight process maps were completed, identifying areas of improvements and used for training new employees. This campaign further pointed out the need to engage in a simplified and structured approach to operational management which was the principles of LEAN.

ISC Solutions began to broaden its diversification in late 2008, with preliminary discussions with Cardinal Health regarding the outsourcing of the assembly of non-sterile kits. In December 2009, ISC Solutions and Cardinal Health entered into a business development agreement for ISC to assemble non-sterile kits.

Earlier in 2009, ISC received a training grant which was used to provide LEAN training to employees at all levels in the company. This training culminated in the redesign of the replenishment process in the Henry Ford Hospital Emergency Room, a 48,000 sq. ft. facility with 78 beds, and 107 stocking locations that treats 94,500 patients annually. The efforts resulted in expense reductions, an integrated supply replenishment team, and an increase in nursing and patient satisfaction. ISC’s President, Mr. Charles E. Motley, Jr. was a speaker and co-presented these results with Henry Ford Hospitals' Emergency Room (ER) Administrator at the Association for Healthcare Resource and Materials Management's national conference in August 2010.

Office products was added as a service line in 2009 and was a good fit when combined with print management services which included desktop delivery. Office Depot was selected as a strategic partner, as a result of theirwell defined MBE Tier Program and the fact that  their delivery system was outsourced to a third party. The outsourcing of the delivery system was important because it provided an outsourcing opportunity for ISC Solutions. Two office products customers were acquired in 2009, La Z Boy (shipping to locations in 16 states) and Cambridge Casualty, a local company.

The Courier/Transportation business unit continued to streamline their operation through the use of the routing software and took on additional routes at Henry Ford Health System with a combination of new employees and redirecting existing employees. During the year the ground work was laid to move into lab courier and home health deliveries.

Leadership changes at Cardinal Health were implemented in early 2010 and at the end of the third quarter a Letter of Intent was entered into with Cardinal Health. That was the start of the planning process to move more non-sterile trays in preparation for the full transition the following year.

Activity in the Office Products business started to increase as we solidified our MBE relationship with Office Depot in August 2010. Later in the year we were awarded a contract by Beaumont Hospitals, this was ISC’s first significant Office Products deal. In December that same year we submitted an office products proposal to Henry Ford Health System in response to their RFP. The strategy implemented in 2010 was to focus on the office products and pull print management services along once an opportunity was identified with a prospective customer.

Deliveries for the Henry Ford Health System Home Health division began in February 2010 with deliveries of patient specific products to clinics within 2 hours of the order. Research into lab courier revealed the need for integrated software to track specimens and the prospective customer focus changed from hospitals to independent reference labs.

ISC Solutions actively participates in a number of community activities with its primary philanthropic efforts focused towards seniors, youth and education and local communities.

Charles E. Motley, Jr., President

Charles has over 25 years of experience in supply chain management, contract management, procurement, purchasing and materials management.

Bradley E. Rhoades, Director, Commodity & Business Development

Brad has over 28 years experience in print services, sales, marketing, supply chain integration, contract management and facilities management.

Marie Zak, Controller

Marie has over 33 years of experience in finance and accounting and is directly responsible for all purchasing, account receivables, financial management, etc.

Richard B. Counts, Director of Marketing

Richard has over 31 years of sales, marketing, advertising and public relations expertise, and champions our marketing strategy, corporate identity and overall strategic planning.